GENEVA, Switzerland: Ahead of World Patient Safety Day falling on Sept 17, the World Health Organization (WHO) has convened the WHO Global Conference, bringing together leaders and advocates from around the globe to address the theme of "Engaging Patients for Patient Safety."
In his inaugural address, WHO Director-General Tedros Adhanom Ghebreyesus emphasized the pivotal role of patient engagement in ensuring safer and more effective healthcare for all.
He extended his heartfelt gratitude to Sir Liam, the WHO envoy for patient safety, for his unwavering commitment to enhancing patient safety on a global scale.
Director-General Tedros also acknowledged a video message from Jeremy Hunt, former health minister, foreign secretary, and current Chancellor of the Exchequer, applauding his continued dedication to the cause.
This year's theme, "Engaging Patients for Patient Safety," underscores a collaborative effort that actively involves all stakeholders, particularly patients themselves. Historically, decisions regarding patient care were often made without consulting patients or their families. WHO advocates for a patient-centered model that places patients at the heart of their care.
DG Tedros clarified that patient engagement transcends mere informed consent; it encompasses shared decision-making founded on patient preferences, expectations, and values. It also entails involving patients in the planning, design, and evaluation of healthcare services, promoting patient education and self-care, and integrating patient feedback to enhance safety and quality.
Furthermore, the embrace of digital technologies empowers individuals to take a more active role in managing their health. Numerous studies affirm that patients' and families' perspectives significantly contribute to improved care, enhanced patient experiences, and superior outcomes.
WHO DG highlighted the Global Patient Safety Action Plan (2021-2030), endorsed by the World Health Assembly, as a clear roadmap for empowering patients and families to promote safer care.
The WHO Global Conference serves as a unique platform to explore how governments, professional and patient organisations, and advocates are driving change.
WHO is actively collaborating with countries and partners to expand Patients for Patient Safety Networks, enhance the capacities of patient safety advocates, collaborate with patient organisations, develop tools for patient engagement, and collect patient stories. A pivotal outcome of the conference is the Patient Safety Rights Charter, which will aid countries in institutionalizing patients' rights for safer healthcare.
DG Tedros has emphasised four critical priorities aimed at enhancing healthcare worldwide. Firstly, there is a strong emphasis on investing in training and education, with a focus on equipping healthcare professionals with the necessary skills to promote patient and family engagement. Secondly, there is a call for advocating for policies and strategies that prioritize patient safety and engagement within both governmental and healthcare provider spheres. Thirdly, Mr Tedros highlights the importance of engaging patient representatives in the decision-making process, allowing their valuable input to shape global healthcare strategies, initiatives, and technical guidance.
Lastly, there's a concerted effort to address barriers that hinder patient engagement, which includes tackling issues such as language barriers, cultural differences, and the complexities within healthcare systems.
These four priorities collectively reflect a commitment to improving patient-centered care and ensuring that patients and their families play a more integral role in their own healthcare journeys.
In conclusion, the WHO DG stressed the collective responsibility of this mission, calling for cooperation with patients, families, and communities to ensure every individual receives the safe, dignified, and compassionate care they rightfully deserve.
He anticipated the forthcoming World Patient Safety Day on September 17, 2023, when the world will illuminate in orange, will symbolise global solidarity and the indispensable role each person plays in ensuring patient safety.
